Using MauzoSync
Last updated: 14 April 2026. These terms govern your use of the MauzoSync website and subscription software provided by Pebble Softwares. By using the Service, you agree to them together with our Privacy Policy.
MauzoSync is a software product owned and operated by Pebble Softwares.
Throughout these Terms of Service, "MauzoSync", "we", "our", and "us" refer to Pebble Softwares in its capacity as provider of the MauzoSync platform, unless the context clearly indicates otherwise (for example when describing your organisation).
MauzoSync is not a separate legal company. Your contractual relationship for the subscription is with Pebble Softwares.
“MauzoSync” means the software product and platform described on our website and in your order. “Pebble Softwares” is the legal entity that owns and operates MauzoSync. In these Terms, “we”, “us”, and “our” refer to Pebble Softwares unless the context clearly relates only to the product name.
“You” means the individual or organisation agreeing to these terms. “Service” means the MauzoSync subscription software, interfaces, and related services made available to customers, including updates we generally offer at the same subscription level. “Customer Data” means data, files, and content submitted to the Service by you or your users (including information about your clients and travellers that you choose to store).
Pebble Softwares provides MauzoSync—software tools to help safari operators and DMCs manage inquiries, itineraries, bookings, internal operations, finances as implemented in the product, and related workflows.
We do not sell travel, act as a travel agent, or provide tours or traveller-facing travel services. You use the Service to run your business. Any contract for travel or ground services is between you and your client or supplier—not Pebble Softwares.
By creating an account, accepting an order or checkout, or using the Service, you agree to these Terms of Service, our Privacy Policy, and (where applicable) our Refund Policy. If you use MauzoSync on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree, do not use the Service.
You must provide accurate registration information and protect login credentials. You are responsible for all activity under your account, for the accuracy and lawfulness of data you enter, for bookings and commercial decisions you record in the system, and for communications with your clients and suppliers (including emails or documents sent using features we provide). Notify us promptly of unauthorised access. We may suspend access if we reasonably believe there is a security risk or breach of these terms.
The Service may support administrators and team users with different permissions. Your organisation’s administrators control who is invited, which roles they receive, and what they can access. You are responsible for internal access management and for your users’ compliance with these terms.
You retain ownership of Customer Data. You grant Pebble Softwares a limited licence to host, process, transmit, backup, and display Customer Data only as needed to provide and support MauzoSync and as described in our Privacy Policy.
You are responsible for lawful collection and use of Customer Data (including notices and consents your travellers or clients may require under tourism, privacy, or consumer laws). Pebble Softwares processes personal data in Customer Data as described in the Privacy Policy and any data processing terms that apply to your subscription.
MauzoSync is offered on a subscription basis by Pebble Softwares. Plans, limits, features, and prices are described at checkout, in your order form, or on our Pricing page. Subscriptions may be billed monthly or annually (or as otherwise stated at purchase).
All subscription charges are processed under Pebble Softwares. Invoices and receipts for the Service are issued by Pebble Softwares (they may display the MauzoSync product name). Your agreement to pay for the Service is with Pebble Softwares.
Unless you cancel before renewal, subscriptions renew automatically for the same term. Upgrades, downgrades, or plan changes follow the rules shown at purchase or in your account; proration or effective dates may apply as stated there.
Fees are quoted exclusive of applicable taxes unless stated otherwise; you are responsible for any taxes we are required to collect or that apply to your purchase.
Subscription fees are generally due in advance for each billing period. You authorise Pebble Softwares (and its payment processors) to charge your chosen payment method. Failed or late payment may result in suspension or termination of access until amounts are resolved, in addition to any remedies available at law.
Fees for software access and subscription periods are subject to our Refund Policy, which forms part of your understanding of how we handle payments, cancellations, and exceptions.
You agree not to misuse the Service. Without limitation, you must not: violate applicable law or third-party rights; use the Service to send unlawful or harmful content; attempt to probe, scan, or circumvent security or access controls; introduce malware or spam; overload or interfere with the Service; reverse engineer or attempt to extract source code except where law expressly permits; resell or sublicense the Service except as expressly allowed; or use automated means to scrape the Service beyond permitted APIs or exports. We may investigate, remove content, or suspend access for violations.
We strive to keep the Service available in line with industry practice. Unless a separate agreement specifies a service level, the Service is provided on a commercially reasonable efforts basis. Scheduled maintenance may cause brief interruptions. Support channels and response times may depend on your plan.
Pebble Softwares owns MauzoSync, including software, branding, documentation, and our aggregate anonymised analytics. Subject to these terms and payment of fees, we grant you a non-exclusive, non-transferable (except as permitted below) right to access and use the Service for your internal business purposes during your subscription. You may not copy, modify, or create derivative works of our software except as law allows. Feedback you provide may be used by us without restriction or compensation.
Each party may receive non-public information from the other (“Confidential Information”). The receiving party will use reasonable care to protect it and use it only for this relationship. Customer Data is your Confidential Information. Our non-public technology and pricing are ours.
Except as expressly stated in a signed agreement or mandatory law, the Service is provided “as is” and “as available”. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
To the maximum extent permitted by law, Pebble Softwares shall not be liable for failed bookings, supplier performance, traveller complaints, disputes between you and your clients, financial outcomes of your tours, or other matters arising from your travel business—those are between you and the relevant parties.
Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, goodwill, or data. Pebble Softwares’ aggregate liability for claims arising from or related to the Service in any twelve-month period is limited to the fees you paid to Pebble Softwares for the Service in the twelve months before the event giving rise to the claim (or, in the first year, fees paid to date). These limits do not apply where law forbids limitation (for example death or personal injury caused by negligence, fraud, or other non-excludable liability).
You will defend and indemnify Pebble Softwares against third-party claims arising from Customer Data, your use of the Service in breach of these terms, or your violation of law, except to the extent caused by our material breach or gross negligence.
You may cancel your subscription according to your plan terms (typically via account or billing settings, or notice before renewal as stated at purchase). We may suspend or terminate access for material breach, non-payment, risk to security or others’ rights, or legal requirement.
When access ends, your right to use the Service stops. We may revoke access immediately. Customer Data may be deleted or retained for a limited period as described in our Privacy Policy (including for legal, tax, and backup rotation). You should export data you need before closure where the product allows.
You are responsible for compliance with laws applicable to your business—including tourism licensing, consumer protection, tax, employment, privacy, and marketing rules in the regions where you operate. Pebble Softwares does not provide legal advice.
These terms are governed by the laws of the jurisdiction stated in your order form or, if none is stated, the laws applicable to Pebble Softwares, without regard to conflict-of-law rules. Courts in that jurisdiction have exclusive venue unless mandatory protections require otherwise.
We may modify these terms by posting an updated version and changing the “Last updated” date. For existing customers, material changes take effect as described in notice (for example email or in-product) or on the next renewal. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel your subscription.
Pebble Softwares (MauzoSync)
Email: support@mauzosync.com
Or use our Contact page.
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